Privacy Policy
Your privacy and data protection are fundamental to our gaming platform
Introduction & Overview
At Orimpois Gaming Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile games and trading platform ("Service").
This policy applies to all users of our platform, including mobile game players, traders, and visitors to our website. By using our Service, you consent to the data practices described in this policy. We encourage you to read this policy carefully and contact us if you have any questions.
Key Principles
Data Security
We implement industry-standard security measures to protect your personal information.
Transparency
We clearly explain what data we collect and how we use it to improve your experience.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide when using our Service, including:
- Account information (username, email address, profile details)
- Contact information (when you reach out to our support team)
- Payment information (processed securely through third-party providers)
- Communication records (support tickets, feedback, surveys)
- User-generated content (game scores, trading history, reviews)
Automatically Collected Information
When you use our Service, we automatically collect certain information to enhance your experience:
- Device information (device type, operating system, unique device identifiers)
- Usage data (game sessions, feature usage, time spent, preferences)
- Location data (approximate location based on IP address)
- Network information (connection type, data usage patterns)
- Performance data (crash reports, error logs, optimization metrics)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
How We Use Your Information
Service Provision
Providing and maintaining our gaming and trading platform, including game functionality, user accounts, and transaction processing.
Personalization
Customizing your gaming experience, recommending content, and adapting our services to your preferences and behavior patterns.
Communication
Sending important updates, responding to inquiries, providing customer support, and notifying you about new features or changes.
Analytics & Improvement
Analyzing usage patterns, performance metrics, and user feedback to improve our platform, develop new features, and optimize user experience.
Security & Fraud Prevention
Protecting against fraud, unauthorized access, and security threats while maintaining the integrity of our platform.
Legal Compliance
Complying with applicable laws, regulations, legal processes, and responding to lawful requests from authorities.
Data Minimization
We only collect and process data that is necessary for the purposes outlined in this policy. We regularly review our data collection practices to ensure we maintain the minimum required information while providing excellent service quality.
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting and data storage providers
- Payment processing services
- Analytics and performance monitoring tools
- Customer support platforms
- Marketing and communication services
These providers are bound by contractual obligations to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or the public.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security & Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security approach includes:
Encryption & Protection
- SSL/TLS encryption for data transmission
- End-to-end encryption for sensitive communications
- Secure data storage with access controls
- Regular security audits and vulnerability assessments
Access Controls
- Multi-factor authentication requirements
- Role-based access controls for employees
- Regular access reviews and updates
- Secure password policies and requirements
Monitoring & Response
- 24/7 security monitoring systems
- Automated threat detection and response
- Incident response procedures
- Regular security training for staff
Data Retention
- Automated data lifecycle management
- Secure deletion of expired data
- Regular backup and recovery testing
- Compliance with data retention regulations
Security Notice
While we implement strong security measures, no method of transmission over storage is 100% secure. We continuously and improve the internet or electronic monitor our security practices to protect your information against evolving threats.
You have important rights regarding your personal information. We are committed to helping you exercise these rights and making about your data.
informed choices class="grid gapAccess & Portability
You can request access to the personal information we hold about you and receive a copy in a portable format.
- View your account information and activity history
- Download your data in common formats
- Request specific data points or categories
- Receive data in machine-readable formats
Correction & Updates
You can update, correct, or modify your personal information to ensure it remains accurate and up-to-date.
- Update profile information and preferences
- Correct inaccurate data points
- Add missing information
- Modify communication preferences
Deletion & Restriction
You can request deletion of your personal information or restrict how we process your data in certain circumstances.
- Delete your account and associated data
- Remove specific data points
- Restrict processing for specific purposes
- Object to certain types of data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.
Please note that some requests may be subject to legal obligations or technical limitations. We will explain any such limitations when responding to your request.
International Data Transfers
Our gaming platform operates globally, and your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
Transfer Safeguards
Adequacy Decisions
Transfers to countries with adequate data protection laws as recognized by regulatory authorities.
Standard Contractual Clauses
Use of approved contractual terms to ensure equivalent protection for international transfers.
Binding Corporate Rules
Internal privacy policies approved by regulatory authorities for multinational transfers.
Regional Considerations
European Union (GDPR)
Enhanced protections for EU residents including specific rights and transfer mechanisms.
California (CCPA/CPRA)
Additional rights for California residents including opt-out mechanisms and transparency requirements.
Other Regions
Compliance with local privacy laws in Thailand and other jurisdictions where we operate.
Children's Privacy
We are committed to protecting the privacy of children who use our gaming platform. Our services are designed for users of various ages, and we implement special measures to protect younger users.
Age Verification
We implement age-appropriate verification and content filtering to ensure a safe gaming environment for all users.
- Age-appropriate registration processes
- Parental consent mechanisms for younger users
- Content filtering and moderation systems
- Reporting and blocking features for inappropriate content
Parental Controls
Parents and guardians can exercise control over their children's gaming experience and data usage.
- Account management and oversight tools
- Spending limits and purchase controls
- Communication and interaction restrictions
- Data access and deletion requests
Compliance with Children's Privacy Laws
We comply with applicable children's privacy laws including the Children's Online Privacy Protection Act (COPPA) in the United States, the General Data Protection Regulation (GDPR) provisions for minors in the European Union, and similar laws in other jurisdictions.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We are committed to transparency in how we handle these updates.
Notification Process
When we make significant changes to this policy, we will notify you through appropriate channels:
- Email notification to your registered address
- Prominent notice on our platform
- In-app notifications for mobile users
- Update to the "Last Modified" date at the top of this policy
Effective Dates
Each version of this Privacy Policy will include an effective date. Continued use of our Service after the effective date constitutes acceptance of the updated policy.
- Previous versions will be archived for reference
- Material changes will be highlighted in notifications
- Users will have time to review significant changes
- Contact options available for questions about updates
Contact Us
If you have any questions about this Privacy Policy, need to exercise your privacy rights, or want to report a privacy concern, please contact us using the information below.
Email Contact
Privacy Inquiries
info@orimpois.comPhysical Address
Orimpois Gaming Solutions
294 Chao Fa Road
Bangkok 10200, Thailand
Phone Support
Customer Service
+66 99-5240156Business Hours
Monday - Friday
9:00 AM - 6:00 PM (GMT+7)
We aim to respond to privacy inquiries within 48 hours during business days.
Response Timeline
We are committed to responding promptly to all privacy-related inquiries. For general privacy questions, we typically respond within 2-3 business days. For data access or deletion requests, we may require up to 30 days to complete, as allowed by applicable laws.
Related Policies
This Privacy Policy works in conjunction with our other important policies to ensure a comprehensive understanding of your rights and our commitments.